Privacy Policy

Introduction

This Privacy Policy is an integral part of the Terms of Use for the Kids Hub platform. It describes how we collect, use, and protect your personal information when you use our application and services. By using the platform, you agree to the terms set out in this policy.

Information We Collect

We collect various types of information to provide and improve our services:

• Personal information: name, email address, phone number, and home address.
• Children's information: names, dates of birth, and special care needs.
• Usage data: booking details, activities, and ratings.
• Financial data: transaction records and digital wallet history.
• Technical data: IP address, device type, and operating system version.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing booking services and managing centers and providers.
• Sending notifications related to your bookings and activities.
• Processing payments and managing the digital wallet.
• Improving service quality and user experience.
• Complying with legal and regulatory requirements.

Sharing Information with Third Parties

We do not sell your personal information to any third party. We may share your data in the following cases:

• With service providers who help us operate the platform (payment processors, hosting providers).
• With centers and care providers linked to your bookings.
• When legally required or ordered by competent authorities.
• In the event of a company merger or acquisition, with prior notice to you.

Data Protection & Security

We apply strict security standards to protect your data, including:

• Encrypting data in transit and at rest using SSL/TLS protocols.
• Restricting access to personal data to authorized personnel only.
• Regular security audits and penetration testing.
• Data backup and recovery policies.

Your Rights

Under applicable regulations, you have the right to:

• Access the personal data we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your data where permitted by law.
• Withdraw your consent to data processing at any time.
• Lodge a complaint with the relevant regulatory authority.

Cookies

Our application uses cookies and similar technologies to improve your experience, track sessions, and analyze usage patterns. You can control cookie settings through your browser or device settings.

Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes via your registered email or through a prominent notice within the application. Your continued use of the platform after changes are published constitutes your acceptance of the updated policy.